Applecare To The Rescue
Applecare to the rescue. For the past couple of years actually more like three years I was the proud owner of a 15-inch Alu Powerbook G4 1.25 ghz and 1ghz of RAM. My trusty machine has got through a lot in the past few years. Though it was not without a few problems. More than likely the 1st and 2nd generation 15-inch G4’s stock with a number of issues. Everything from failing RAM and logic boards to the dreaded white spot issue showed up in that line.
My little G4 was sent in more than a few times for repairs some minor most major HD failure, motherboard etc etc... Yet each time that I called into Apple there were polite except on one occasion and I think that the that person was sick that day.
Eventually having the same recurring issues led me to pass the product specialist that answer the phone and in the hands of the engineers. It is there where I started to build relationship always networking.
The last issue that I had with my Powerbook G4 was the fan would come on for no reason at all and everything would eventually freeze. After trying different methods to remedy the problem to no avail, the engineer said we need to replace your laptop. At best I was thinking that I was going to receive a refurbished one like mines, but in no way imaginable did I believe that I would be bless with a brand new 15 inch Macbook Pro.
Now I get a chance to see for myself if the Intel Macs are truly deserving of the hype and the moral of this story is Applecare....
My little G4 was sent in more than a few times for repairs some minor most major HD failure, motherboard etc etc... Yet each time that I called into Apple there were polite except on one occasion and I think that the that person was sick that day.
Eventually having the same recurring issues led me to pass the product specialist that answer the phone and in the hands of the engineers. It is there where I started to build relationship always networking.
The last issue that I had with my Powerbook G4 was the fan would come on for no reason at all and everything would eventually freeze. After trying different methods to remedy the problem to no avail, the engineer said we need to replace your laptop. At best I was thinking that I was going to receive a refurbished one like mines, but in no way imaginable did I believe that I would be bless with a brand new 15 inch Macbook Pro.
Now I get a chance to see for myself if the Intel Macs are truly deserving of the hype and the moral of this story is Applecare....
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